Cancellation & Refund Policy

Last Updated: July 23, 2026

1. Free Cancellation Window

Reservations cancelled at least 24 hours prior to the scheduled pickup time are eligible for a 100% full refund of any advance booking payment made online.

2. Cancellations Within 24 Hours

For cancellations made less than 24 hours before pickup, a nominal fee of ₹100 per scooter will be retained to cover fleet reservation costs, and the remaining balance will be refunded within 3–5 business days.

3. Security Deposit Return

The ₹500 security deposit is returned immediately in cash or via UPI at the time of vehicle drop-off, provided the vehicle is returned without unreported damage or traffic violations.

4. How to Request Cancellation

To cancel or reschedule your booking, simply message us on WhatsApp with your booking details or call customer support at +91 70226 09932.